A. Informal/Personal Letters
1. To a friend about a pleasant experience you had.
You are Ravi/Ravina of Sector IV, Rohini, New Delhi. Write a letter to your friend describing a pleasant experience you had recently.
Answer:
23. Netaji Road
Ranchi
6th November, 2016
My dear Kanina,
I would like to share with you a pleasant experience. You know my cousin Shankar is in Mumbai. He had invited me to stay with him for a week. I accepted his invitation because I wanted to see Mumbai.
So I went to Mumbai on 14th October. Soon after reaching there. I heard about a conference. It was a conference on ‘How to combat terrorism.’ With the permission of the Chair, I was also allowed to speak there. You can imagine my happiness when I got the appreciation of the crowd. All of them appreciated my point of view.
I will give you the details of my speech when we meet.
With love
Yours affectionately
Ravina
2. To your friend describing the winter season in a hill station you visited.
You have recently visited a hill station during winter vacation. Write your experience to your friend. You are Manu/Manavi.
Answer:
Rajhans Hostel
Kendriya Vidyalaya
Chandigarh
3rd January, 2017
My dear Manu
I hope you are hale and hearty. Nevertheless, I am sure you will not be feeling very comfortable in Delhi. It must be very cold there. Yet, it may surprise you that I have visited Simla last week. Instead of feeling uncomfortable, I enjoyed myself a lot.
It was the end of December. The usual crowds of summer days were absent. We got a comfortable room. In the morning, I opened the window. What a scene ! It was snowing all around. We were two persons in the room. Both of us dressed ourselves well and came out in the open. It was my first experience of enjoying the snow-fall.
1 kept on the road for a long time.
In the afternoon, I watched an exciting programme of ice-skating. I could not participate in it. Yet, it was a treat to watch.
With love.
Yours affectionately
ManuDev
3. To friend inviting to spend vacation
You are Ramesh living at ABC Janakpuri, Delhi. Write a letter to your friend inviting him to come to Delhi during the vacation. Mention a few attractions that you want both of you to visit.
Answer:
ABC Janakpuri
Delhi
2 April. 2016
Dear Rohit
The holidays have started. I wish to pass some time with you.
Please come to Delhi during the holidays. We shall be visiting historical places in and around Delhi. We will go to the restaurants, cinema houses etc. We will go for picnic on the river bank. We will shop in Connaught Place. I shall take you to the British Council Library and the American Study Centre.
I am sure you shall come soon.
With love
Yours lovingly
Ramesh
4. Describing how you celebrated your last birthday
You are Suresh of 25, Nehru Nagar, Hyderabad. Write a letter to your friend Vinaya describing your birthday party.
Answer:
25, Nehru Nagar
Hyderabad
10 June, 2016
My dear Vinaya
Thank you for the good-wishes card on my birthday. The card was really beautiful. However, I missed you.
Anyway, my parents held a party on the occasion. All my relatives and friends came to wish me a happy birthday.
Everybody liked the birthday cake. There was a special programme of dance and music. We enjoyed ourselves till late in the evening.
My uncle from England gave us a surprise visit. My parents were very glad at it. My uncle brought with him a special gift from London. I will show you the same when you come here.
With love.
Yours affectionately
Suresh
5. To father for replacement of watch
Your father has sent you a watch as a present on your birthday, but it is not keeping correct time. Write a letter informing him of this fact and requesting him to get it replaced. You are Sudha/Sudhir.
Answer:
Miranda Hostel
ABC School
New Delhi
May 2, 2016
Dear Father
Thank you veiy much for sending the beautiful wrist watch on my birthday. However, the watch has some defect. It loses about five minutes in every twenty- four hours. It has one year’s guarantee. So kindly get it replaced. Tell me whom to send it.
I shall wait for your letter. I am quite well here. I hope that everything is fine there at home.
With regards
Yours lovingly
Sudhir
6. To uncle thanking him for a nice birthday gift
Your Uncle has presented a book to you on your birthday. It is related with the art of living. Pointing out the usefulness of the book in life, write a letter in about 100 words thanking your uncle for sending this valuable gift. You are Navin/Nalini living at 250, Rcydhani Enclave Baroda.
Answer:
250 Rajdhani Enclave
Baroda
2 March, 2017
My dear Uncle
It is always a pleasure to hear from you. Last Friday was my 11th birthday. The same day I received your gift of a book along with your blessings.
Thank you very much for this valuable gift. I have not read the entire book. But the little that I have read is highly useful and entertaining. I feel that these are the things that matter most. I am sure the book will remain with me all my life.
I thank you once again for the nice birthday gift.
Yours affectionately
Navin
Word-Notes : Pleasure—-joy, tg?fh Blessings—good wishes, Valuable—costly.
7. To a friend inviting him to the Book Fair
Your friend, Kunal is fond of reading good books. Write a letter to him inviting him to visit the Book Fair which is going to be held in your city in December. You are Rctjiv Mittal, living atH-15, Ballabh Colony, New Delhi.
Answer:
H-15, Ballabh Colony
New Delhi
November 15, 2016
My dear Kunal
Thank you very much for your letter. I am glad that everybody is fine.
Our city is holding a Book Fair in the third week of December. All the major publishers of the country and from abroad are taking part in it. It is an opportunity for book-lovers. You are very fond of reading good books. So I invite you to visit this Book Fair in our city. When are you coming to us for this purpose ?
Yours sincerely
Rajiv
8. Write a letter to a friend who has not returned your book. Request him to return it immediately as you have to finish your home work.
Answer:
139, G. Kailash
New Delhi
3rd April, 2016
Dear Mohit
I hope you remember that you had taken my Golden English for only two days. It is now a week. I need it urgently to finish my home work.
Kindly send it back at once and oblige.
Yours affectionately
Ravinder
B. Formal/Business Letters
1. Business letters should be short and to the point. Businessmen are always busy. They have no time to read long and confusing letters.
2. The style is always very formal. Certain terms of polite expressions are used, such as—
“I shall be much obliged if you send me,”
“Please despatch at your earliest convenience,” etc.
3. Business jargon should be avoided.
4. Avoid abbreviations as far as possible.
5. While ordering goods, care should be taken to give clear and exact descriptions of the articles wanted. If you are making a complaint, it should also be very clear though polite.
See the following examples of business letters :
1. You are Abhilash, the Sports Secretary of your school. Write a letter to M/s Akash Sports, Daryagary, New Delhi asking them to replace the defective goods.
Answer:
M/s Akash Sports
Daryaganj
New Delhi
15 October, 2016
Sub. Complaint against the goods received
Dear Sir
Please refer to your bill no. 194 dated October 1, 2016 against which the sports goods have been sent to us.
We regret to write that the material sent by you has not been approved. The items supplied by you do not meet the specifications given in the order. Apparently, all the items are substandard.
Anyway, you are requested to replace the material by standard items within 15 days.
Yours faithfully
Abhilash
(ABHILASH)
Sports Secretary
2. From head boy to the publishers ordering books for school library
You are David, Head Boy of Christian Model School, New Delhi. Write a letter to United Publishers, Daryagary, Delhi, asking them to send some popular science books for your school library.
Answer:
Head Boy
Christian Model School New Delhi
10 July, 2016
The United Publishers
Daryaganj
Delhi
Dear Sir
You have been supplying books to our school library on different subjects. However, it is found that our library does not have many popular science books. We want books on interesting topics of science and scientific fiction.
You are, therefore, requested to send the following books at your earliest.
Name | No. of Copies |
1. Our Scientists by K. Rajan | 4 |
2. Science Fiction by Venugopal | 3 |
3. The Space by N. Srivastava | 5 |
As usual, kindly grant 20% discount on these books as you do on all the books supplied to the library. Please send the bill with the parcel of the books. The payment will be made through cheque within three weeks.
With thanks
Yours faithfully
David
(DAVID)
3. To publishers complaining about a damaged parcel
Write a letter to the Ramanathan Publishers, 23 Mount Road, Chennai, complaining about the parcel of books which you have received in a damaged state. You are Anshul Gupta living at 26, Anand Nilayam, Hyderabad.
Answer:
26, Anand Nilayam
Hyderabad
19 March, 2017
Ramanathan Publishers
23 Mount Road
Chennai
Dear Sirs
We are thankful for your sending the books as per our order dated 11.3.2017. However, on opening the parcel, we have found that the books are damaged. The title pages of almost all the books are badly tom.
The poor quality of packing paper seems to be the cause. The despatch clerk also left the parcel loose. The books need to be replaced. I am sending them back at your cost.
Prompt action is requested.
Yours
Anshul Gupta
(ANSHUL GUPTA)
4. To T.V. dealer complaining about Television
You are Ankur, of 16, Vivek Vihar, New Delhi. You purchased a colour T.V. from Better Deals T.V., Karol Bagh, New Delhi. Write a letter to the Sales Manager complaining about the T.V., which is not functioning properly. Ask for the replacement of the T.V. Set.
Answer:
16, Vivek Vihar
New Delhi
2nd March, 2017
Sales Manager
M/s Better Deals T.V.
Karol Bagh
New Delhi
Subject : Complaint about the T.V.
Dear Sir
It is to bring to your kind notice that I purchased a Crown T.V. vide cash Memo BD 1507 dated 10 February 2017. For three months it functioned satisfactorily. Thereafter, it developed some technical defects. It got blacked out. The picture became vague. The sound also became unclear. Your technical engineer inspected it. But he could not remove these faults. Now the T.V. has stopped giving satisfactory performance.
The T.V. is under warranty period. You are requested to replace or mend the set immediately.
Thanking you
Yours faithfully
Ankur
(ANKUR)
5. To shoe dealer complaining about shoes
You are Purohit of 50, Nishant Lok, New Delhi. The other day you bought a pair of the best quality shoes from the Liberty Shoe House, Karol Bagh, New Delhi, But after a week, the shoes developed cracks in the sole. Write a letter to the Sales Manager, asking for the replacement of the shoes or the refund of the price paid.
Answer:
50, Nishant Lok
New Delhi
8 November, 2016
The Sales Manager
M/s Liberty Shoe House
Karol Bagh
New Delhi
Dear Sir
Last fortnight I bought a pair of the best quality shoes from you. The cash memo no. is LS 1509 dated 25 October, 2016. The shoes developed cracks after a week. I can hardly believe these cracks but these are there.
I request you to replace these shoes or refund the money paid for them.
Thanking you
Yours faithfully
Purohit
(PUROHIT)
6. To a dealer complaining about washing machine
You are Rahul, living at 15, Kavi Nagar, Ghaziabad. Write a letter to Pradeep Electronics, Ghaziabad complaining that the washing machine, you boughtfrom them last year, has started giving trouble. Request them to send a mechanic to repair the washing machine.
Answer:
15, Kavi Nagar
Ghaziabad
10 April, 2016
M/s Pradeep Electronics
Ghaziabad
Dear Sirs
I bought a Cleanwash washing machine from you vide cash memo no. PE 5301 dated 5 November, 2015. It worked well for a few months. Now it has started giving trouble. The rotor does not move. There is a strange sound coming from it. Also the machine doesn’t wash well. The dryer has gone off. You are requested to send your technician at once. It is still under warranty.
An early action will be appreciated.
Thanking you
Yours faithfully
Rahul
(RAHUL)
C. Letters To Officers (Complaints)
1. To Municipal Commissioner about the problem of stray dogs
You are Anju/Anuj Grover living at 146 Rohtas Nagar, Delhi-91. Your colony is facing the problem of stray dogs. Even the movements of its residents have become risky specially in the evenings. Stating the difficulties, write a letter in about 100 words to the Municipal Authorities of your city, to tackle the problem in an effective manner.
Answer:
146 Rohtas Nagar
Delhi-91
16 August, 20 —
The Municipal Commissioner
Municipal Corporation
Delhi
Sir
Please allow me to draw your attention to the nuisance created by the stray dogs in this colony.
The dogs have always been there. But they were never before as dangerous as they are today. These days, the residents fear to ‘pass through the colony. The threat of being bitten by a dog is very strong. New pups are very large in number. A stranger is likely to put his foot on one of them. Many of the dogs suffer from skin
diseases. When these dogs die their bodies keep lying in the street. During evenings, the residents can’t move freely. They fear stepping over them.
Kindly take the necessary steps to help the residents of this colony.
Yours sincerely
Anju
(ANJU)
2. To Police Commissioner complaining against crime
You are Amit/Anu Sharma of C-43, Maya Enclave, New Delhi. Everyday you read newspaper reports about a number of crimes and murders. Write a letter to the Commissioner of Police, New Delhi, complaining about the rising rate of crime in the city.
Answer:
C-43, Maya Enclave
New Delhi
15 December, 20 – –
The Commissioner of Police
New Delhi
Sir
I want to invite your kind attention towards the rising rate of crime in the city. Everyday we read in the newspapers about crimes and murders. The old men and women are murdered. Their valuables are stolen. Crime graph against women is rising high. Women and young girls fear to go out alone in the evenings. Rapes, chain snatchings etc, occur daily. Anti-social elements move freely without any fear. They strike when they see a lonely woman or a girl. Life has become very fearful due to the high rate of crime.
Under the circumstances, I request you to look into the matter without delay. Please take a strict action against the criminals. The policemen not discharging their duties sincerely should be punished. I hope these steps shall help in bringing down the crime.
Thanking you
Yours faithfully
Amit/Anu Sharma
(AMIT/ANU SHARMA)
3. To the District Magistrate about the nuisaiice of loudspeakers
You are Vivek Khanna, residing at 1160, Pantnagar, district Udhampur. Write a letter to the District Magistrate drawing his attention to the nuisance of loudspeakers in your locality.
Answer:
1160, Pantnagar
Distt. Udhampur
15 November, 2016
The District Magistrate
Udhampur, U.P.
Sir
Kindly allow me to draw your attention to the nuisance of air pollution. I would request you to take proper action to improve the quality of air in the city.
A few years back, Pantnagar was a very quiet town. People in it felt proud of its clean surroundings. But of late the people seem to have forgotten the value of peace. All through the day, loudspeakers play at high pitch. When there is a marriage or jagran, one can’t sleep even during the night.
These are the examination days. The students can’t study due to this noise. I, therefore, request you kindly to look into the matter personally and give us some relief.
With thanks
Yours
Vivek Khanna
(VIVEK KHANNA)
4. To the Chairman, District Board, complaining about the insanitary conditions of your locality
Suppose you are a resident of a place in Meerut district. Write in about 100 words a letter to the Chairman, District Board. Meerut, complaining about the conditions in your town. Sign yourself as Gulshan Chopra.
Answer:
Bhagwanpur
Meerut
20 October, 20 – –
The Chairman
District Board
Meerut
Dear Sir
You will agree that our locality is, perhaps, the dirtiest in the district. The reason is simple. It is the locality which has kaccha roads. These roads become muddy with a little rainfall. The water stays on the roads almost all through the year. There is no drainage. The stagnant water creates pits and pools. There have occurred many fatal accidents due to these potholes.
There is a small dispensary in the locality. It is too small to do anything worthwhile for the people. Here too the doctor is generally absent.
While the streets are full of water, the water-taps are generally dry. The electricity plays hide and seek all the time. The conditions are so bad that many people have already left this locality.
Please do something to solve these problems of this locality.
Yours faithfully
Gulshan Chopra
(GULSHAN CHOPRA)
5. Complaining about the bus service
You are Peter ofD-95, Vivek Vihar, Delhi. Write a letter to The General Manager of the Delhi Transport Undertaking about the local bus service.
· irregular
· infrequent
· overcrowded
· unroadworthy
Answer:
D-95, Vivek Vihar
Delhi
14 March, 20 —
The General Manager
Delhi Transport Undertaking
New Delhi
Dear Sir
I want to draw your attention to the poor bus service to and from our locality. The buses seem not to follow any time-table. They generally run late. Sometimes some buses pass much before time. Irregularity is the rule.
The number of buses from our locality for major routes is also insufficient. The passengers have to wait for about 30 minutes if they miss a bus. Kindly increase the number of buses particularly in the morning and the evening. This will solve the problem of over-crowding too.
One great trouble is the road-worthiness of these buses. I think that the buses are veiy old. They quite often stop mid-way adding to our woes.
Kindly look into the matter personally and oblige.
Yours
Peter
(PETER)
D. Letters To The Editor
1. To the editor expressing your concern on the increasing pollution in your city.
You are Kalyani Shankar of Kendriya Vidyalaya Karol Bagh New Delhi. You are very worried about the increasing pollution in your city. Write a letter to the Editor of a newspaper expressing your concern.
Answer:
Kendriya Vidyalaya
Karol Bagh
New Delhi
3rd March, 2017
The Editor
The Times
New Delhi
Sir
Please permit me to use some valuable space of your newspaper. I wish to make the public and the government aware of an important problem. This is the increasing pollution in our city.
There are three types of pollution—air, water and noise. Let me congratulate the Delhi Government for putting some brakes on air pollution. This, they did, a few years ago by introducing C.N.G. However, nobody seems to bother about water and noise pollution. The tap water in Delhi is seldom clean. The rich are using water purifiers. What about the poor ? They fall ill and go to government hospitals. Thus government has to bear the cost of giving impure water. The people also suffer. Noise pollution is a big menace. It is no longer a secret that most people of our city have some hearing problem. We can no more hear soft sounds. Some people have gone completely deaf— all because of noise pollution.
With regards
Yours faithfully
Kalyani Shankar
2. Complaint about Break-down of Electricity
You are Praveen of 23 Civil Lines, Lucknow. Write a letter to the Editor of Bharat Times Lucknow about frequent break-down of electricity. You can use the following points—
· Irregular and erratic supply
· Affects water-supply
· Dark streets invite accidents
· Any other point
Answer:
23, Civil Lines
Lucknow
25 January, 2017
The Editor
Bharat Times
Lucknow Dear Sir
Please permit me some space in your newspaper. I wish to draw the attention of the government towards the supply of electricity in Lucknow.
The lack of electricity supply is causing much trouble to this city. The supply we get is not only short but also highly irregular. We do not know about the hours of cut.
It has also affected the supply of water. If there is no light in the morning, there is no water either. The local water board also depends on the supply of electricity. Streets are dark in the night. It causes accidents. The students cannot study well. I wish to make an urgent appeal to every person concerned to help.
With thanks
Yours faithfully
Praveen
(PRAVEEN)
3. Complaint about encroachment on Roads and Parks
Write a letter to the editor, The Times of India, New Delhi, showing concern about unauthorised constructions of shops on the pavement
Answer:
50, Anand Lok
New Delhi
10 April, 2016
The Editor
The Times of India
New Delhi
Dear Sir
Through your newspaper, I wish to raise my voice against the misuse of public property. There are large scale encroachments on the pavements and public parks. The roads have shrunk because shopkeepers have occupied the pavements. Some daring shopkeepers have occupied the public parks also.
I appeal to the authorities to use force against such people. If the roads become free from encroachments, there will be no traffic-jams.
Yours faithfully
S. Kumar
(S. KUMAR)
Either way the teacher or student will get the solution to the problem within 24 hours.